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As the file may be large, please zip the created file, and upload it to the provided ftp server.

The dump file will be created in the provided location – d:\\snapshots (please make sure that this location is available), if an OutOfMemory exception occurs. In the properties * file, append JAVA_ARGS parameters as follows: -XX\:+HeapDumpOnOutOfMemoryError -XX\:HeapDumpPath\=d\:\\snapshots.To create a memory dump file, please do the following: We guarantee confidentiality, and shall sign a Non-disclosure Agreement at your request. If it is possible to reproduce it, send us the project file.Can you reproduce the problem? If yes, what are the steps to reproduce it?.Please provide us with the following information: In order to analyze and fix the issue, more information is required. This is due to the cumulative effect of performing many small operations that normally do not cause any problems. While performing small ordinary tasks (not individual large operations, such as opening a large project or merging several large projects), modeling tool memory leaks may cause OutOfMemory exception errors.

You should follow the instructions for manual update. * - autoupdate feature fails to install these service packs because of Java incompatibility. In order to change Java version which MagicDraw uses, please follow the instructions in this file.

Service pack 1 for MagicDraw 17.0.3 which solves this incompatibility issue was released on 4th March 2013.įor older MagicDraw versions we highly recommend using the officially recommended Java version:.

Service pack 3 for MagicDraw 17.0.2 which solves this incompatibility issue was released on 25th February 2013.

Oracle Java 6 update u39 and higher or Java 7 update u13 and higher have undocumented changes in the way the threading works. As a result, MagicDraw 17.0.2 &17.0.3 and older versions are not compatible with Java 6 update u39 and higher or Java 7 update u13 and higher. It was Oracle’s mistake in introducing the undocumented behavior changes that have caused the incompatibility between Java and our product. What is the Reason That Has Caused Java 6 Update 39 and higher or Java 7 Update 13 and higher Incompatibility With Our Products? Java versions 1.6.0_39 and higher or 1.7.0_13 and higher are incompatible with MagicDraw v17.0.2 (prior SP3) and v17.0.3 (prior SP1) and older versions.